Number of Reviews: 10              Average Review

Great Service Great Price!!!

I had a dell desktop that would shut down during boot up. I took it to Computer Heaven for a consult to see if it could be resurrected. They found out that the motherboard was fried. I did not have a budget for new desktop. Computer Heaven offered to find me another dell desktop and install my hard drive on this replacement dell. For under £100, Computer Heaven gave me a computer almost identical to my old one, with my current hard drive, so that I do not have to configure or install any programs. They also gave me a great deal to install extra memory in this computer. These guys are helpful, professional and know what they are doing. They provided a great costumer experience and I am very impressed with their service. I would recommend this outfit to any person looking to fix/troubleshoot an existing windows machine!!

Best service I've experienced

I had a hard drive failure, and after reading reviews for local and Exmouth-based computer repair, I decided to go with Computer Heaven. I'm so glad I did! Very fast service and very friendly, and offered a great rate. Although I'm a little farther away (Sidmouth-area) it was definitely worth the drive for the great service, compared to the other businesses that received mediocre/poor reviews! Thank you so much!

Honest, thorough and personal...

Unfortunately, I didn't find Computer Heaven (Dave) until I had already paid another local laptop repair shop to "diagnose" my keyboard problem and tell me I would need to pay hundreds to perform repairs that didn't even need to be done (verified by photos taken of the inside of my laptop). Not only was the other shop planning to replace parts that didn't need to be replaced, but they were going to charge me substantially more for the parts than if I had bought the same quality myself at Best Buy. Dave objectively and accurately diagnosed my problem, provided personal service (including pick up and delivery of my laptop) and performed timely repairs with no hidden charges or extra fees. In fact, he went out of his way to find the least expensive source for replacement parts and always consulted with me prior to proceeding. I found the service reliable, trustworthy and reasonable. Computer Heaven is where you need to go if you seek neutral, honest and effective computer repair.

Fair, fast and friendly

Nice doing business face-to-face with the person who provides such a great service. Dave picked up my computer from my home after telling me over the phone what it would cost to get my computer rolling again. He spelled out clearly for me what the possible causes of my computer crashing were and what it would cost to remedy each of those problems. I appreciated that he was not offended or pushy when I told him that I might have a friend do the dirty work of reinstalling Windows, if necessary, after Dave diagnosed the problem, so I could save money. Dave's work, while less expensive than some other similar businesses, is not free and the hours can add up. My only complaint is that Dave did not always call me back when he said he would when he had my computer and was diagnosing the problem. But he did find and fix the computer in a very short time. Through it all, I always felt that he was being fair, honest and knowledgeable. Now you can't say that about all the other computer repair services out there!

Great service, Problem solved!

Mike was a great help in solving my wireless connection issue. I had given up on getting my laptop connected but he was able to finally diagnose that I had a bad internal wireless card. Instead of having to go to the store to buy a new one, he generously offered me the one he was using for testing at a discount so I was completely hooked up before he left. In addition, he removed things I didn't need and suggested changes to improve the performance on my laptop. Lastly I have to mention he was on time and polite the entire time he was here. I will absolutely continue using his service in the future!

Great personal service; they know what they're doing...

My mum is 72 years and uses the computer to play cards and games because she has really bad arthritis in her hands and can't hold a deck of cards. When her computer stopped working the local store told her it would cost £200 to fix. I was skeptical about what they were saying, and decided to shop around. I found Computer Heaven online via google. They came out to look at it and found that the problem was not with the computer at all, it was just a bad wire in the power cable, which they were able to fix the same day. My mum has been happily playing cards again, so it only cost £55, not £200 which made her very happy since she is on a fixed income. You've got to call these guys if you have any problems, they are very honest and give the customer great service.

Home pick-up and drop-off made life easy

I had a great experience with these guys. They picked up my dead laptop at my home late one night and knew right away how to recover the data. I thought I'd lost ten years of photographs but now they are all safely back on a new computer...and properly backed up!

Great laptop repair

Posted on 05/23/2007 My laptop completely failed on me, so I called Computer Heaven a little later; we arranged right away to pick up my laptop the next morning. It was done in 2 days--and, most importantly, all my data was saved. He was really honest about how much I should realistically put into fixing my computer and didn't try to get me to buy anything I didn't need, regardless of how little I knew about computers. Fair pricing, fast repair, and no pressure sales. Thanks so much!

Pro: fast pickup and drop off, honest and straight forward

Extremely reliable

My laptop crashed a few days ago because my flat mates were using it to download all sorts of things- I took it to Computer Heaven, he recovered all my data, and suggested to create a guest account on the laptop- cleaned up all the weird stuff that was on there- what impressed me the most is that it was done in less than one hour and the rate is just right for a student:- Talk about efficient!!!! Ps: I normally do not care for writing reviews but for service like this,- I have to spread the word!

Pro: unbelievable rate, great customer service, fun staff

Very knowledgeable, friendly, fast and honest service

A couple of days ago my laptop wouldn't even turn on. Within the day, my computer was running faster than it ever did before, and I had my life back! Thanks David!! I'll never go anywhere else.

Pro: Knowledgeable, personable, reasonably priced service